Brandon Foss, the city’s water administrator, told the council the city continues to offer a free lead service-line replacement program for current city water customers with galvanized or lead service lines and urged residents to use the online map or contact the water office to schedule replacements.
Foss said the program is ongoing and will continue for “another two or three years.” He said city staff have made multiple contact attempts — in some cases four or more — to homeowners and that when the city reaches a threshold of four contact attempts without response it will record that future service-line leaks would be the homeowner’s responsibility.
Foss said the city’s interactive online map identifies service-line materials by address and the water office can send a technician to verify materials if residents have questions. He also said staff can provide an Excel list by ward on request and that most uncompleted replacements currently are in the Mount Vernon Road/Hudson Avenue area, where the city is preparing for the 16 North project and wants to complete replacements ahead of construction.
Council members asked for ward-specific data; Foss said he could provide an Excel list and confirmed the program extends to township customers who receive city water. Foss said about 3,000 to 4,000 service-line records remain unknown or flagged as needing replacement.
The council did not take formal action at the meeting. Foss encouraged residents to contact the water office or use the city website to enroll in the program.