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Duval staff present updated social‑media policy; AI use and moderation rules left for later drafts
Summary
City Administrator Cynthia McNabb presented a consolidated draft social‑media policy Aug. 19 that merges three older documents and establishes moderation rules and an appeal process for hidden content.
City Administrator Cynthia McNabb presented a consolidated draft social‑media policy Aug. 19 that merges three older documents (2013 and 2016 drafts) and establishes moderation procedures, an appeal process for hidden content and guidance on official‑account use.
McNabb told council the update aims to present a single, public‑facing policy so residents can understand how and when the city moderates comments. "There are rules in the draft social media policy around administration and moderation by the city," McNabb said, adding the policy preserves public comments and explains when items may be hidden for relevance or inflammatory content.
Why it matters: municipal social‑media policies determine how public comment is treated on government pages, how staff may respond on partner or third‑party…
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