The Community Review Board accepted the NCRB and OPA review of case CC2024092 concerning an encounter at a Nashville pawnshop in which the complainant said she was publicly questioned and demeaned by Officer Zachariah J. Souza and that she was racially profiled.
NCRB’s presentation summarized the complainant’s account: she said the officer confronted her about a white Malibu involved in a possible hit‑and‑run while she was inside the business and that the officer’s approach embarrassed and intimidated her. A store clerk told arriving officers he had followed the car and pointed to the complainant; the clerk later provided information that investigators found inconsistent. OPA reviewed body‑worn camera footage and witness interviews and used those sources in its findings.
Why it matters: The complainant said the officer’s actions changed how she perceived MNPD; board members emphasized the sensitivity of interviewing patrons inside crowded businesses and the need to follow witness leads with corroboration before singling out patrons.
OPA findings and board response: OPA’s review relied heavily on body‑worn camera footage and witness interviews. NCRB presenters recommended the accepted summary be forwarded to the MNPD chief and mayor. The board moved to accept the report; the motion passed.