The Nashville Community Review Board accepted the NCRB review of case CC2024023 and asked the Office of Professional Accountability to further investigate alleged lapses by Detective Matthew Turpa in handling a December 2023 complaint.
The complainant, identified in the report as Jamie Maxim, went to the Family Safety Center seeking help reporting harassment, vehicular intimidation and alleged unauthorized access to accounts. The NCRB summary says the complainant met with Detective Turpa, who told her he would follow up but that no report was later filed and that body‑worn camera and call‑for‑service records were not located by OPA investigators.
Why it matters: The board said missing documentation and unrecorded interactions can impede oversight and potentially harm complainant safety in cases that may relate to domestic violence. The board’s assistant director and executive director recommended the case be referred back to OPA for further inquiry.
What OPA found and NCRB response: OPA’s preliminary work included attempts by Sergeant Woosley to contact the complainant and later interviews by Detective Robinson, who concluded the allegations could not be sustained because available evidence did not show an incident met the department’s domestic‑related criteria. NCRB reviewers said an interview recording was initially missing, a body‑worn camera recording was not made, an incident report that should have been completed was omitted, and follow‑up investigation lagged. NCRB recommended the matter be re‑examined by OPA and that detectives receive additional training on domestic‑violence response and victim sensitivity.
Board action: A motion to accept the NCRB report carried. The board asked staff to forward the NCRB recommendations to the MNPD chief and the mayor and to ensure the assistant director’s recommendation that OPA re‑investigate be acted on.