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Charlottesville council begins retreat with human‑centered design push, facilitator urges 'people first, process second'
Summary
At a special council retreat Aug. 15, a consultant-led workshop framed the next year as a direction‑setting exercise focused on human‑centered design, with staff and council asked to prioritize strategic goals rather than make immediate decisions.
Charlottesville City Council convened a special retreat on Aug. 15 to focus on priorities and strategy in a two‑day, facilitator‑led workshop. The session opened with a brief call to order and an introduction of the retreat format; organizers said the goal was direction setting, not decision making. Joshua, the facilitator from the Parts Built team, told the group that the workshop would emphasize people over process: “Human centered design… it is people first and process second.”
The facilitator laid out a three‑step…
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