During the public‑comment period, a visually impaired resident told the Del Norte County Board of Supervisors that several local Redwood Coast Transit stops are unsafe for riders using wheelchairs or mobility devices and asked the county to intervene.

“I have been on the bus system here numerous times where the driver goes to let down a ramp…and when they let down the ramp… the person in the wheelchair goes right into the rosemary bushes across the front,” the resident said, citing stops at 515 East Washington, Open Door/Wellness Center and Northcrest in front of a dentist’s office. She said drivers are empathetic but the physical landing areas frequently lack suitable surfaces for safe disembarkation.

Why it matters: Accessible boarding locations are required for safe transit operations and crucial for riders who rely on paratransit and Dial‑A‑Ride services. Unsafe ramps can lead to injuries or force riders to miss appointments.

What was said and asked: The commenter told the board she had spoken to drivers and to the Highway Patrol, which told her some stop locations are on property the agency did not control. She asked the board for help because she is relocating and worried about neighbors who will continue needing accessible stops. Supervisors thanked her and said they would route the concern to county staff for follow‑up with Redwood Coast Transit and the appropriate property owners or agencies responsible for the bus‑stop landing areas.

Board response and next step: Supervisors asked staff to collect information — including stop locations, photos and any Highway Patrol responses — and to report back with recommended fixes or alternative drop‑off points. Staff also suggested coordinating with the transit operator to discuss temporary mitigations until physical work can be scheduled.

Ending: The board did not take immediate formal action beyond asking staff to follow up with transit and right‑of‑way stakeholders; residents were told the county would pass along the details and pursue improvements.