Richard (water utility staff) briefed the board on two customer requests for leak credits under Mason County code 13.34 and on an equipment replacement need at the Beards Cove system.

Account 308072 averaged about 300 cubic feet per month but recorded roughly 1,400 cubic feet in January and 7,600 cubic feet in February; staff said a family member fixed a running toilet and recommended a credit of about $851.50 plus any late fees. Account 306041 averaged about 600 cubic feet per month but had 13,500 cubic feet in May and 17,200 cubic feet in June; the customer hired a local plumber and staff recommended a credit of $1,169.50 for a combined credit of $1, (sic) $2,021.00 (total). Richard said leak credits above 10,000 cubic feet are presented to the board per the code and that smaller requests are reviewed administratively.

Separately, utility staff asked for approval to procure a replacement pump for Beards Cove because the current spare (pump 3) is not sufficient to carry the system if the primary pump fails. Staff said funds are available in the tiered‑rate collections and, if needed, reserves can cover the procurement.

Discussion vs. action: commissioners discussed the code limits (credits available once every three years), thresholds for staff review (under 10,000 cubic feet), and asked staff to proceed with placing the credits on the action agenda and to return with the procurement item for formal approval.

Clarifying details: staff confirmed the county uses a tiered rate structure and that leak credit requests must meet inspection and documentation requirements; if customers want to request a credit, they must submit the form and county staff will review eligibility.