County water utility staff asked the commission to approve leak‑credit adjustments for two Beards Cove customers and to authorize procurement of a replacement pump at the Beards Cove water facility.

Per Mason County Code 13.34, a customer may request a leak credit for significant leaks; staff said any leak over 10,000 cubic feet requires board review and the county allows one credit every three years. Staff presented account summaries for two customers:

- Account 308072: Average usage ~300 cubic feet per month; spikes of about 1,400 cubic feet in January and 7,600 cubic feet in February after which the customer promptly repaired a faulty toilet. Staff requested an $851.50 credit plus applicable late fees.

- Account 306041: Average usage ~600 cubic feet per month; a May leak of about 13,500 cubic feet and a June usage of about 17,200 cubic feet for a combined 29,500 cubic feet; customer paid a plumber about $1,000 to repair the leak. Staff requested a $1,169.50 credit.

Staff also reported that pump No. 3 at Beards Cove is not functional and recommended procurement of a replacement pump to ensure redundancy (pump 4 meets current needs but a second working pump is necessary to avoid service interruption if pump 4 fails). Staff said budgeted reserves and tiered rate revenues should cover the purchase; no formal purchase motion was recorded during the briefing.

Commissioners discussed the credit policy limits, confirmation procedures for customer requests and threshold levels for staff review; staff said credits above the 10,000‑cubic‑foot threshold come to the board for review.