Methodist Southlake Hospital’s president, Vincent, told the Trophy Club Town Council on Sept. 8 that the hospital has expanded local services — including a certified primary heart attack (STEMI) program, a larger emergency department and a cath lab — and will open a clinic in Trophy Club by early 2026. “Good times, bad, Methodist is your partner,” Vincent said in his community presentation. He said the hospital converted to full-service care in June 2021, expanded to 12 ER rooms, added an intensive-care capability and has opened interventional cardiology and other specialty services.

Vincent said the hospital earned a primary heart attack center certification from the Joint Commission and the American Heart Association and described faster door-to-balloon times: “The national standard for door to balloon is 90 minutes. Our average is 57 minutes,” he said, attributing the performance to cardiologists who live locally and to fast EMS-to-hospital handoffs. Chief Wise of Trophy Club’s emergency services praised the hospital’s staff and said the proximity and capabilities have tangible benefits: “It’s a benefit to the patient, to our citizens, 8 minutes around the corner, and they have the capabilities,” he said.

The presentation included a patient testimonial describing treatment for a pulmonary embolism and quick recovery after catheter-based intervention at the hospital. Vincent said the hospital’s emergency runs that tie into Trophy Club’s EMS have decreased turnaround times for ambulances, keeping units available in the community. He announced a new clinic near Chipotle in Trophy Club that the hospital expects to open by early January 2026.

Vincent also described community partnerships — sponsorships, health education and local events — and cited patient-satisfaction metrics and awards: the hospital reported high percentile scores in patient experience measures and a 4.2-star Google rating, which Vincent said is the highest in the immediate area. He told councilors Methodist’s goal is to be the “provider of choice” for the region that includes Trophy Club, Southlake and nearby municipalities.

Councilors asked about insurance acceptance; Vincent said Methodist accepts a broad range of plans and that the hospital takes “more insurances than most competitors.” The mayor and council commended the hospital for its community support and for clinical capabilities that shorten transport times for emergencies.

No council action was required; this item was a community highlight and informational presentation.