During the Citizens Forum, Cheryl Jarvis of the 80th & Aurora area addressed the council about several concerns: a new bike path near her home next to Lakeview Park, recent increases to senior-center program fees and a feeling that residents were not adequately informed or heard.

Jarvis identified herself and said she had lived in Urbandale for about 15 years. She said she and other seniors had chosen the senior center for exercise because of available restroom access and that the center's program fees had risen from a previously flat rate to $50 and, after COVID, to as much as $500 per year for comparable programming. Jarvis also expressed concerns about the city installing a bike path near her home without what she viewed as adequate notice.

Mayor and staff responded in the meeting: council and staff members noted that multiple public-input sessions were held about the Aurora project and that city staff intended additional outreach. Staff offered to speak with Jarvis offline and to follow up on her concerns about senior-center fee structure and program delivery.

Jarvis concluded her remarks by asking the council to “do a better job” listening to residents; city staff encouraged further offline discussion and said they were available to follow up. The council did not take formal action on the comments; staff said they would address resident concerns through existing department channels.