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Council authorizes city to join Wasco County on modern CAD/RMS and 9-1-1 hosting agreements, citing multi-year implementation and upfront costs
Summary
The Dalles authorized the city manager to execute updated intergovernmental agreements for 9-1-1 master services, dispatch, and CAD/RMS hosting to move the city into a county-hosted ProPhoenix system; staff estimated first-year project and hosting costs and explained an implementation timeline of roughly 12–24 months.
The Dalles City Council authorized the city manager to execute three intergovernmental agreements (IGAs) with Wasco County and Mid Columbia Fire and Rescue: a master 9-1-1 agreement, a dispatch IGA, and a CAD/RMS hosting/use agreement. The action authorizes the city to join a county-led modernization that selected ProPhoenix Corporation as the proposed vendor for computer-aided dispatch (CAD) and records management system (RMS).
Police Chief (speaker identified in transcript as Chief) explained the multi-year effort to replace aged CAD and RMS systems, noting the county issued the procurement and selected ProPhoenix after demonstrations. Staff explained the project will be hosted and maintained by Wasco County IT; the city will share implementation, conversion and hosting costs according to a usage-based formula the county and partners agreed to.
Chief and staff walked the council through estimated first-year costs: ProPhoenix software implementation and data conversion totaling $416,880 (vendor software $686,726 overall allocated between CAD and RMS; the city’s share of CAD was cited at $297,098 and the city’s RMS share at $109,442 during implementation), county-hosting infrastructure estimated at $125,000 with the city share around $78,375, and the city’s budgeted share of 9-1-1 center operations at about $428,000 for the upcoming year. Staff presented a combined multi-part figure of approximately $923,255 across agreements for the first year, and noted ongoing annual operating and license costs thereafter.
Councilors asked about risks (chief cited scope creep and external interfaces such as state law enforcement data), timeline (best-case 11–12 months; worst-case up to 24 months), data conversion approach (bring forward core case data as searchable PDFs rather than full field-to-field mapping) and potential additional partners joining later. Staff said the county would host servers and security; handheld and in-car hardware (e.g., printers, scanners) could be future purchases if the city implements e-ticketing or barcoded evidence processes.
Councilor [name not specified in transcript] moved to authorize the city manager to execute the IGAs as presented, contingent on county and district agreement and allowing reasonable modifications by the city manager. Councilor Onion seconded; the council approved the motion by voice vote.
Chief stressed the project remains in pre-implementation and the city has yet to begin vendor work; staff said they will return to budget processes with final numbers for the coming fiscal year.
