Pasco Fire Rescue staff described their Mobile Integrated Health unit as a six-person team that follows up with roughly 100 people a month to address health-related social needs and reduce unnecessary 911 calls and hospital readmissions.

Staff member, Pasco Fire Rescue mobile integrated health team, said the unit operates through the Community Risk Reduction Bureau and brings care to people at home, integrating community paramedics, social workers, case managers and a nurse practitioner. "Our mobile integrated health unit is a vital role of our CRR, Community Risk Reduction Bureau, whereas we we we approach the emergency medical calls for service and out of the box approach where we integrate our personnel, our resources such as community paramedics, social workers, case managers, and a nurse practitioner in the community, without the need of that 911 call for service," the staff member said.

The staff member said frontline crews respond to emergent calls and may refer patients to the Mobile Integrated Health program for follow-up. "The frontline crews will go out there and they'll mitigate the initial emergency. They have the option or then refer that, patient to the mobile integrated health program. We have a a team of 6 of us medical professionals. We're following up with roughly about a 100, people a month," a second staff member said.

According to the speakers, the team provides longitudinal care to reduce repeat emergency calls and readmissions by coordinating services and connecting people to existing resources. "Here at Pasco Fire, we're doing a little more of that longitudinal care to get people the help they need. So we're bringing that care to the people where they're at, whether it's health related social needs, whatever we can identify, we're gonna, try to quarterback them to the appropriate care," the second staff member said.

A third staff member emphasized the team's approach to patients: "We don't judge anybody. We take care of them from the hospital all the way to their home. I get to learn my patients. I get to build a family relationship with them, and then I get to build them back up and get them stronger." The first staff member added that the program's "ultimate goal and the mission of the Mobile Integrated Health team is to decrease our 911 calls for service on our EMS component of Pasco Pasca Fire Rescue. We're here to integrate with the community. Right? We wanna establish that relationship so they can rely on us and establish those resources so they have somebody call in lieu of the 911 call for emergency."

No formal actions, budget amounts, or funding sources were discussed in the provided remarks; staff did not specify program funding, performance metrics beyond the reported monthly caseload, or implementation deadlines.