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Ulster County 911 center reports higher-than-normal call volume, launches voluntary Project Safe registry
Summary
The Law Enforcement and Public Safety Committee heard that the county's 911 center answered an average of 392 calls per day in July and has started Project Safe, a voluntary registry for people who may need special assistance; officials also discussed a neighboring county's seven-hour outage and recent preparedness exercises.
Ulster CountyLaw Enforcement and Public Safety Committee members heard on Aug. 6 that the county911 center experienced higher-than-normal call volumes in July and has rolled out a voluntary registry, Project Safe, to give first responders quick access to critical information about residents who may need special assistance.
Director Erickson, the countyemergency management director, told the committee the center received 6,761 distinct 911 calls last month, an average of about 225 calls a day, and that 10-digit calls into the center numbered 5,014 (about 167 per day). He said the center answered an average of 392 calls a day, "which is above average because it's normally around 340." The director also provided a breakdown by response type: 2,688 EMS calls, 2,051 fire calls and 5,180 police calls, as reported to the committee.
The county launched Project Safe to allow…
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