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County IT director outlines standards, cybersecurity upgrades and AI plans
Summary
Ulster County Information Security Officer Alan Macaluso briefed legislators on aligning county IT with industry standards, ongoing IT service management implementation, cybersecurity framework adoption and pilot artificial intelligence projects including an internal large language model to index county documents.
Aug. 19, 2025 — Alan Macaluso, Ulster County Director and Information Security Officer, briefed the Legislature on the Department of Information Services’ push to align operations with industry standards, expand enterprise service management and pilot artificial intelligence tools for internal use.
Macaluso told legislators the department is aligning with frameworks including Technology Business Management, ITIL/ITSM and the NIST Cybersecurity Framework to standardize terminology, improve training and scale service management across county departments. “These…
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