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Fire chief seeks new reporting software; council approves contract not to exceed $12,000 annually

5805856 · August 5, 2025
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Summary

Fire Chief Edmonds asked council to approve First Due, a cloud‑based fire and EMS reporting and records management system; council approved entering into a service contract not to exceed $12,000 per year, to be funded from the maintenance office line item.

Fire Chief Edmonds asked the Alpena City Council on Aug. 4 to approve an annual service agreement with First Due, a cloud‑based fire and EMS records and reporting platform, to replace the department’s current system.

Edmonds said federal and state reporting requirements (NFIRS and NEMSIS) require reliable incident and EMS reporting and that the department’s existing platform — acquired by another vendor — has been difficult to use and remains only partially functional a year after transition. He said First Due offers reporting modules plus shift scheduling, personnel management, training records, asset inventories and event logs.

Edmonds said the quoted annual cost would not exceed $12,000, that the IT coordinator had confirmed sufficient funding in the maintenance office budget line, and that bundling the contract with Alpena Township could reduce the per‑agency cost. He noted the Michigan Department of Health and Human Services had adopted First Due as its statewide vendor for reporting, which improves state reporting compatibility.

Council approved a motion to allow the chief to enter into an annual agreement with First Due for an amount not to exceed $12,000, to be paid from line item 101‑228‑932‑001.

Sources: Presentation by Fire Chief Edmonds; council motion and vote, Aug. 4, 2025.