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WJCC reports progress on strategic-plan KPIs: counselor services, attendance and IT uptime among improvements
Summary
Division leaders reviewed year-end key performance indicators tied to the Elevate 28 strategic plan: counselor direct-service time averaged 79% (goal 80%), 1,040 students participated in small-group counseling, attendance and chronic-absence measures improved, bus on-time rates rose from 79% to 81% and network uptime averaged 99.87%.
WJCC leaders presented year-end data on the Elevate 28 strategic plan’s supporting priorities and reported progress across safety, human capital, communications and organizational-efficiency indicators.
Safety and student supports: The division reported 35% of recommendations from the 2022 threat-risk vulnerability assessment are complete with many efforts underway; fencing work is 85% complete for that subtask, administrators said. Network-security upgrades and post-incident improvements from a prior cybersecurity event remain in progress.
Social-emotional supports: The division’s target for school-counselor direct-service time is 80%; counselors logged an average of 79% last year. Small-group counseling reached 1,040 students in 2024–25. Division leaders added a counselor for Bright Beginnings and created a counseling chair position in high schools to expand services.
Discipline and attendance: The suspension rate stayed at about 24% (the division’s baseline), though staff are working to reduce out-of-school suspensions by 2% through behavior resources, targeted action plans and family academies. Average daily attendance improved and chronic absenteeism decreased compared with baseline; staff said they will create personalized attendance-improvement plans and hold multidisciplinary meetings twice monthly to target high-need schools.
Human capital and culture: At the start of 2025–26, classroom teacher staffing stood at about 99.4% (six and a half vacancies), support-role staffing at 94.9% and administrators at 100%. Retention rates rose to 85.4% for teachers and 81.7% for support staff. The division ranked fourth of six regional divisions for teacher starting salary; leaders said year-two and year-three compensation-study recommendations will be evaluated during upcoming budget work.
Organizational efficiency: Financial reversion improved (surplus management described in the CFO presentation). Electronic payments to vendors reached 64% for eligible vendors; CIP project completion on time was 100% and 92% of projects stayed within a 10% budget variance. Bus on-time performance improved from 79% in September 2024 to 81% by June 2025; driver counts rose from 86 to 96 and 10 additional drivers were in training.
Technology: Network uptime averaged 99.87% and average repair time for division-issued devices fell from 5.2 to 4.9 days. Planned technology work includes system upgrades to Windows 11, replacement of wireless access points, multi-factor authentication and a data-center redundancy project.
Why this matters: The KPI report provides an evidence-based baseline for the division’s priorities and signals areas—counseling capacity, attendance, compensation and bus operations—where leaders plan continued investment and attention.
What’s next: Division staff will publish infographics derived from the KPI data and build a public dashboard over time; additional academic-achievement KPIs will be presented at an October meeting.
