Hunt County approves two‑month trial with SpyGlass telecom audit firm to identify billing errors and recurring cost savings

HUNT COUNTY — Hunt County Commissioners voted Tuesday to authorize a two‑month trial engagement with SpyGlass Group, a private firm that audits telecom, mobile and recurring technology spending to identify billing errors, unused lines and potential savings. Luke, a SpyGlass representative, told the court the firm has worked with hundreds of municipalities and offers a success‑based fee model: the audit and recommendations cost nothing to the county initially, retroactive recoveries (refunds) would be shared on a roughly 50/50 basis, and forward‑looking recurring savings would be subject to a 12‑month, budget‑neutral fee paid from the identified savings. After the recovery period the county retains 100% of ongoing savings. SpyGlass asked the county to provide two months of recent billing statements via a secure upload link and said the analysis typically takes about four to five weeks, after which the firm would present quantifiable recommendations. The company also noted it would request carrier documentation as part of the analysis and could work directly with carriers under a letter of agency. Commissioners asked about the number of devices and the likely sources of savings; staff said they did not have an immediate device count but that mobile lines (including FirstNet) and AT&T/Verizon accounts appeared to be promising areas. The court voted in favor of the two‑month trial; commissioners emphasized that any specific changes would be elective and require county approval before implementation. Action: Authorize SpyGlass Group to perform a two‑month analysis of telecom/technology billing; trial authorized and firm to return with findings and elective recommendations for county review.