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United Way urges support for 211 helpline after showing senior usage data
Summary
United Way of Lee County presented data showing 211 helpline usage, reporting 304 callers from Lee County in 2024 with 29% of calls from people 65 and older, and asked the finance committee to fund the local 211 operations for another year.
United Way of Lee County asked the Lee County Finance Committee to fund the local 211 helpline and presented call‑volume and demographic data from 2024. Ashley, a United Way representative, said Lee County recorded 304 callers to 211 in 2024; those callers identified 367 separate needs and received 567 referrals. She said the highest caller…
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