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NYSEG outlines smart‑meter benefits, rate‑case timeline and protections for critical‑need customers

5789872 · August 29, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

NYSEG briefed Columbia County emergency managers on a pending rate case, the rollout and capabilities of smart meters, and procedures to identify and protect customers who rely on life‑sustaining equipment.

NYSEG representatives told Columbia County emergency managers on an LEPC call that the company’s pending rate case filed in May will likely take about 11 months to resolve and will influence which infrastructure projects proceed in the county. The utility said smart‑meter installations in Columbia County are nearly complete and that meters improve outage detection and provide early warnings, such as high‑voltage or temperature alerts at the meter box.

The company emphasized why customers who depend on life‑sustaining equipment must enroll as critical customers. A NYSEG representative said,…

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