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Norfolk County IT chief outlines multi-year priorities, names Tyler ERP rollout top priority
Summary
County Chief Information Officer Sam Evans told commissioners on Aug. 13 that the county’s top IT priority this year is finishing a rollout of the Tyler enterprise resource planning system; he also outlined multi-year plans for cybersecurity, software consolidation, registry support and a records-access dashboard.
Aug. 13, 2025 — Norfolk County Chief Information Officer Sam Evans told the county commissioners that completing the Tyler enterprise resource planning rollout is the IT department’s top priority for the year and the cornerstone of a broader multi‑year technology plan.
Evans said the county has a pilot of the Tyler employee access portal under way and described it as necessary groundwork for a later electronic time-and-attendance module. “Our biggest priority for this year is the Tyler, enterprise resource planning software that we have and everybody uses including the Aggie,” Evans said.
Why it matters: The Tyler rollout touches human resources, payroll and other core functions across county departments; officials said it will change how employees request leave, access tax documents and log time. Commissioners were briefed on plans…
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