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IT reports 526 tickets for August; staff describes phishing tests and intrusion monitoring
5788906 · September 5, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.
Summary
At the Sept. 5 meeting the IT speaker reported 526 tickets for August, a small month-over-month decline, and described regular phishing tests and intrusion monitoring that produced no significant incidents.
An IT staff speaker reported 526 help-desk tickets for August and described ongoing phishing tests and intrusion monitoring during the Sept. 5 IT and Central Services meeting.
The IT speaker said ticket volume was "a little bit down" for the month and attributed part of the change to backlog in entering tickets rather than a reduction in work. "We ended up at,…
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