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Glendale rolls out Lean Academy; staff say program saved time and money in early projects
Summary
City staff described a Lean 6 Sigma training program that has certified 110 employees, produced completed process projects and identified recurring efficiencies including estimated annual savings in specific services.
Glendale staff presented the city’s Lean Academy at the Aug. 26 workshop, saying the program has trained municipal employees in Lean Six Sigma methods, certified 110 staff at yellow/green/black belt levels and delivered process improvements that produced time and cost savings.
Jenny Durda, director of organizational performance, and Jeff Bratcher, organizational performance program manager, said the academy launched in October 2023 and now reports 74 yellow‑belt, 31 green‑belt and five black‑belt certifications. Durda said the training provides a progression of skills and a formal pathway to lead…
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