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HR outlines centralization gains, hiring targets and mediation funding gap

5779337 · March 24, 2025
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Summary

Human Resources presented performance metrics, progress from centralization and raised a new budget concern: the loss of free federal mediation services, which HR says will increase costs for grievance resolution unless budgeted.

Leticia Hazell, director of Human Resources, briefed the Finance Committee on staffing, performance metrics and service challenges following HR centralization. Hazell said HR grew from 26 FTEs in FY23 to 52 after centralizing tier‑1 services across departments; FY25 shows 54 FTEs.

Hazell summarized performance targets including a hiring goal that 80% of standard hires be completed within 90 days of requisition creation and an 80% target for interviews to be completed within 30 days after referral. The HR team reported one quarter below target in interview timeliness but said overall the year‑to‑date average meets targets.

Why it matters: HR officials told council that while many recruitment and training metrics are on target, the department faces new fiscal pressure after the Federal Mediation and Conciliation Service (FMCS) ceased providing no‑cost mediation. Hazell and deputy staff estimated a conservative additional cost for mediation services and said the loss may increase arbitration and grievance costs if an alternative is not funded or negotiated in contracts.

Other priorities: HR is finalizing a city‑wide classification and compensation study; Hazell said a vendor is secured and the study should produce findings within roughly nine months after contract execution. HR also emphasized candidate communication standards: applicants should receive two points of contact — an acknowledgement and a next‑step update — within 30–45 days.

Ending: Council members pressed HR on timelines and potential budget impacts. Council and HR agreed to follow up during the budget process on mediation costs and implementation plans for the compensation study.