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Board authorizes up to $47,725 for file recovery work after failed backups

August 19, 2025 | Black Hawk County, Iowa


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Board authorizes up to $47,725 for file recovery work after failed backups
The board approved a professional-services agreement not to exceed $47,725 to engage File Savers and Data Recovery to attempt recovery of archived county data, the county IT director said on Aug. 19.

The IT director explained the county discovered a final backup was not restorable and that the retired archive server was not in a functional state. “At this point, we've just heard that the the data on there is important enough to to require the services in this,” the IT director said.

Why it matters: Recovering archived data can be critical for records, legal compliance, or continuity of services. The contract is a one-time fee for specialized recovery work.

The IT director said the county researched reputable firms and recommended the vendor; the service was described on the record as a one-time fee. The board approved the contract on the consent agenda by roll call.

The transcript records the cost ceiling and that the agreement is for a one-time professional-services engagement; no additional project timeline or specifics about the data types to be recovered were provided in the public remarks.

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