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Committee hears update on water rebates, smart meters and drought planning; customer portal delayed

5774402 · September 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff reported increased toilet-replacement rebates and irrigation rebate changes, said smart-meter billing tests will delay the customer portal beyond October, and discussed drought contingency planning and meter-replacement efforts.

City staff updated the committee on water-conservation programs, smart-meter testing and drought contingency planning. Alex, a city staff member, said the city has approved 117 toilet replacements and 14 irrigation-checkup rebates; the irrigation rebate will increase from $50 to $75 in the next fiscal year beginning in October to encourage participation.

On smart meters, staff said the utility is running internal billing tests to resolve errors…

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