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City IT warns half of machines may need replacement as Windows 10 support changes; staff will inventory equipment and pursue grants
Summary
Riverview IT staff advised the council that many city computers may not meet Windows 11 upgrade requirements and could require replacement or paid extended support; staff will inventory machines, prioritize replacements, and pursue grant funding for servers and storage.
City IT staff told council members the city's desktop and server environment needs assessment due to Microsoft's Windows 10 end‑of‑support schedule and aging servers.
The issue is consequential because unsupported operating systems and aging servers increase cybersecurity and operational risks if not addressed in a timely, funded plan.
Craig (identified in the meeting as IT staff) said “the city is mainly on Windows 10” and that some machines lack the required processor or security chip to upgrade to Windows 11. He said a practical path is to inventory current desktops and laptops, identify those that can be economically upgraded and those that need replacement, and consider Microsoft’s paid-for extended-support option for a limited time. Craig described backup and disaster‑recovery practices: the city uses Veeam for backups with disk/tape/cloud (Wasabi) destinations and a local SAN for shared storage; he said the city has taken steps to expand shared storage and improve backup coverage for servers and key workstations.
Staff also discussed server‑and‑storage grant applications (two grants mentioned, including a state SLCGP application and a “wrap” grant) and said they are awaiting award decisions. The IT presentation noted licensing, antivirus, website maintenance and unified communications as ongoing costs that are budgeted through an internal services/capital account; staff said they will pursue grants to avoid heavy one‑time capital outlays where feasible.
Council asked for an inventory and replacement plan, and staff said they would return with prioritized cost estimates and grant application status. No procurement decisions were finalized at the workshop; staff described this as an assessment and planning step ahead of formal capital requests.
