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Customer and dealer urged to meet after United Auto Sales complaint; dealer offers repair or refund
Summary
A customer who bought a used car from United Auto Sales and a dealer representative appeared before the Licensing Commission in an informational complaint; the dealer said he purchased a replacement part and offered to install it or refund the sale if the repair fails; the commission urged the parties to schedule a repair appointment.
At an informational hearing the Licensing Commission heard a complaint from Clementine Thomas regarding a vehicle she purchased from United Auto Sales (874 Berkshire Ave.). Thomas said she bought the car, later experienced a persistent check‑engine light and was left waiting for repairs after the dealer arranged for a mechanic to work on the vehicle.
Dealer Joseph…
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