Village proclaims Feb. 11 as 2-1-1 Day; United Way and county health official urge continued support

The Mundelein Village Board on Feb. 10 issued a proclamation recognizing Feb. 11, 2025 as 2-1-1 Day, acknowledging United Way of Lake County’s 2-1-1 helpline and urging continued local support for the service.

The proclamation, read at the meeting, noted that 2-1-1 Lake County launched on Sept. 24, 2019, and described the helpline as a free, confidential, 24-hour service that connects callers and texters to local health and human services in multiple languages. The proclamation cited countywide results since launch — including “more than 375,000 connections” — and said 2-1-1 responded to 259 calls and texts from Mundelein in the past year, identifying 479 needs and making 536 referrals, primarily for housing and shelter, employment and income support, health care, utilities, and government and legal services.

Maria Nava, introduced at the meeting as the 2-1-1 manager for United Way of Lake County, thanked Mayor Voschetta and the trustees for the proclamation and for their partnership. “On behalf of all United Way, we want to thank Mundelein, the mayor, and the board of trustees for their support and for their continued partnership,” Nava said.

Tim Stashko, president of the Lake County Health Board and a 2-1-1 advisory council member who also identified himself as a Mundelein resident, said 2-1-1 helps residents navigate social determinants of health such as housing and employment and asked the village to continue promoting sustainable support for the service.

The proclamation encourages residents to become aware of and use 2-1-1 services and recognizes the helpline’s role in connecting people to local resources.

The transcript shows the proclamation was read and then followed by remarks from United Way and county-health representatives; no roll call vote was recorded in the meeting transcript for the proclamation.