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Residents, councilors press for pre‑pandemic water‑department hours; advisory board questions influence
Summary
Board members, residents and Councilor Kim Detre urged restoring pre‑pandemic public hours at the water department so customers can talk to staff in person; board members also questioned whether the advisory board's recommendations are considered before policy decisions are made.
Several residents, board members and Councilor Kim Detre pressed the board and city leadership to restore the water department’s pre‑pandemic public hours and criticized the city’s current use of limited window hours and kiosks.
Nut graf: Speakers said restricted hours make it difficult for customers who pay in cash or need in‑person help; board members also criticized weak evidence that advisory recommendations are reviewed before…
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