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Board hears complaints about new cleaning vendor, tracked work orders and an air-conditioning problem at Greenbrier Middle
Summary
Board members raised concerns about a new cleaning vendor's performance at several schools, missing supplies, and a malfunctioning AC unit in the seventh-grade hallway at Greenbrier Middle; the district described reporting and tracking mechanisms and said it will follow up.
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Several board members raised concerns about cleaning and maintenance performance at district schools, including multiple reports that a newly contracted cleaning vendor was failing to meet expectations at some campuses.
A board member said Greenbrier Elementary, Watauga Elementary and other schools had cleanliness problems and that teachers sometimes purchased supplies because they were not available. The superintendent acknowledged the concerns, said the vendor's management met with principals recently and that the contract includes building-specific checklists and a QR-code reporting system principals can use to document missed work and support financial penalties per the contract. The superintendent said the district would share the vendor's follow-up notes with board members.
Board members also asked about work-order tracking for facilities maintenance. The superintendent confirmed a maintenance work-order tracking system exists and that the district will provide a report to the board on specific items, including the status of one outstanding air-conditioning issue. Separately, a board member asked whether a particular AC unit in the seventh-grade hallway at Greenbrier Middle School had been functioning; the superintendent said the district would deliver a report to the board the following day.
No formal board disciplinary actions or contract terminations were taken at the meeting. Board members asked principals and staff to continue documenting issues and said they would press the vendor and maintenance staff to resolve outstanding problems.

