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Resident alleges $559 water bill spike; village law firm notifies state prosecutors
Summary
A Homer Glen resident told the Village Board she received a $559 winter water bill she says is inconsistent with her household’s usage. The village attorney said the village has shared information with the Illinois attorney general and the Will County state’s attorney and staff will collect similar complaints for further review.
A Homer Glen resident told the village board at its Jan. 23 meeting that Illinois American Water sent a January bill for $559.47 that she said showed 18,500 gallons of use over one month — more than three times normal winter consumption for her household.
The resident, Brianna Glaude, said she called Illinois American Water and that a technician, identified in her remarks as Taylor Brown, verified the meter appeared to be working and recorded a four‑day period of continuous flow in the utility’s data. Glaude said the technician told her he could not explain the pattern and encouraged her to contest the bill; the resident said a billing specialist named Ashley later described a data change in historical records as a “glitch.” Glaude said she has gathered 125 signatures from other residents reporting similar unexplained…
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