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Committee approves forwarding replacement of city phone system with cloud-based GoToConnect
Summary
The Ways and Means Committee voted to forward to the Board of Aldermen a recommendation to replace the city's 15-year-old ShoreTel phone system with GoToConnect, citing lower near-term cost and modern features; the contract is a five-year subscription with year-one costs estimated at $54,000 and annual subscriptions of about $24,000.
The Brentwood Ways and Means Committee voted to forward to the Board of Aldermen a plan to replace the city’s aging ShoreTel phone system with a cloud-based GoToConnect solution. City IT staff said the existing ShoreTel system, purchased in 2010, is at the end of its useful life and that parts are increasingly unavailable. Staff presented a needs analysis that listed required features such…
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