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Councilors say state sets utility privacy fee; city eyes new payment software and sewer billing changes
Summary
A speaker told aldermen that the privacy fee on utility bills is set by state law and cannot be changed by the city; staff also reported work on replacing the city's payment software to cut convenience fees and upcoming sewer I&I and rate-review work.
A speaker identified in the transcript as Steve Fisher told the board that the privacy fee appearing on utility bills is established by state law and is not settable, waivable or changeable by the city. “That is not something the city sets. We cannot waive it. We cannot reduce it. We cannot change it,” Fisher said. Fisher cited the statutory source for the fee in the course of his remarks and explained…
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