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5 Oaks user survey prompts new classes, evening hours and guest-pass promotions
Summary
A Parks and Recreation staff presentation summarized a 91-response user survey for the 5 Oaks community center and described program changes the department says it has started or will implement, plus a staff commitment to report guest-pass usage at the next meeting.
The Park and Rec Commission heard Aug. 20 that a user survey of the 5 Oaks community center produced 91 completed responses and prompted staff to add classes, extend some evening offerings and try new membership marketing.
Commissioners were told the online SurveyMonkey questionnaire was open from April 23 to May 26 and was distributed through the department’s newsletter, printed materials, QR codes around facilities and social media; respondents were entered into a drawing for a $50 program credit. TJ Biese, parks and recreation supervisor, said staff used the results to prioritize fitness classes, childcare hours tied to workout times, and family-oriented programming.
The meeting presentation said the majority of respondents were regular users and that the…
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