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Commissioners approve network upgrade to support county voice-over-IP phone recordings
Summary
The commission cleared a county IT proposal to buy an enterprise network switch and related services needed for a new voice-over-IP phone system and call-recording capability; the sheriff's office recording requirements drove the purchase.
Montgomery County commissioners approved a county IT project to upgrade network equipment to support a new voice-over-IP (VoIP) phone system and the sheriff—s call-recording needs. IT staff explained the county—s existing phone-recording process relies on traditional phone lines; moving to VoIP requires an enterprise-class network switch able to mirror (SPAN) phone ports so calls can be recorded reliably. The county presented vendor and installation pricing: hardware and software…
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