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Commission approves additional phone and fax lines for county system

August 25, 2025 | Montgomery County, Kansas


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Commission approves additional phone and fax lines for county system
County IT/telecom staff presented an additional service order to complete the county phone system and the Board approved the add-on and authorized the chairman to sign the agreement.

Jason (IT/telecom staff) said the county was short seven phone lines and three fax lines from the original order and that the add-on would bring the system to 170 phone lines and 20 fax lines across the courthouse, district court, court services and all Coffeyville offices. “There was a shortage of 7 total phone lines and 3 fax lines from the original one,” Jason said.

Commissioners asked whether the five-year contract could be adjusted if more lines are needed; staff said additional lines can be added later and that the presented service order covers the county’s current assessment of necessary capacity. Staff did not provide an immediate cost-savings estimate in the meeting because the presenter was focused on technical configuration.

After a motion and second, commissioners voted to accept the add-on and to authorize the chairman to sign on behalf of the commission. Staff indicated programming and phone shipping are ongoing and that cutover will occur when all phones are installed and internal tests are complete; the county will pick a cutover date when ready.

Why it matters: Completing the phone-system configuration is required for unified county telephony and affects operations across multiple county offices, including the sheriff’s office and court services.

Background and details: The service order covers a five-year period. Staff said programming is in progress; they will physically install phones and conduct internal testing before a simultaneous cutover across departments.

Next steps: Staff will coordinate installation and select a cutover date; the chairman will sign the service-order documents as authorized by the commission.

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Scribe from Workplace AI
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