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Kennett City: new dispatch system went live at 10 a.m.; officials call it a 'small work in progress'
Summary
Speakers reported that the city's new dispatch service went live at 10 a.m.; they said the rollout is working well so far but the chief will need to resolve small issues and an employee-related issue was raised.
An unidentified speaker reported the city's new dispatch service went live at 10 a.m. and said it appears to be functioning well but will require some adjustments.
"We went, live on dispatch on the first 10AM and, so far, it seems it seems to be working well. I think it's, it's gonna be a good move for everybody across the board. So, yes, it's gonna be a small work in progress. There'll be little things that, that the chief will will have to work out with them," Speaker 2 said.
The same speaker also noted "we have an issue with an employee," but the transcript provides no further detail about the nature of the personnel issue or any disciplinary or administrative steps.
The report was delivered as part of routine departmental updates; no formal action was recorded in the meeting minutes to change dispatch vendor, budget or staffing. Meeting participants characterized the rollout as operationally successful so far but still requiring follow-up by the chief and staff.
