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Santa Fe police present Axon My90 feedback tool; committee debates access and selection bias
Summary
Deputy Chief Ben Valdez demonstrated the Axon My90 post‑contact and community feedback tool; police and council members discussed respondent counts, which data should be public, IPRA implications and potential selection bias.
The Santa Fe Police Department presented its new Axon My90 customer‑feedback tool to the Quality of Life Committee and described early results and access controls. Deputy Chief Ben Valdez said the tool sends automated pre‑arrival messages and post‑contact surveys to people who interact with the department; responses are aggregated and visualized for agency leadership.
Valdez said the tool can send messages to smart devices, offer web‑based surveys in English and Spanish, and attach to the department’s records management system. He said the system excludes certain sensitive contacts—arrests and victims of violent or medical emergencies—from survey…
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