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VA benefits nominee stresses claims modernization, vows timely, accurate benefits
Summary
At a Senate Veterans' Affairs Committee hearing, nominee Dr. Karen Bridal highlighted digital modernization, workforce review and a push for clearer claims communications as priorities for the Veterans Benefits Administration.
VA Undersecretary for Benefits nominee Dr. Karen Bridal told the Senate Committee on Veterans' Affairs that she would prioritize modernizing claims systems and delivering benefits "timely and accurately" if confirmed. The hearing, convened by Chairman Moran, focused on backlog reductions, modernization plans and how the Veterans Benefits Administration (VBA) communicates with veterans.
Bridal said the VA has reduced the backlog in disability compensation claims by more than 37% since January and that for fiscal 2025 the VA is processing claims nearly 18% faster than in fiscal 2024. "We will ensure that every veteran is provided the benefits they've earned timely and accurately," she told the committee.
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