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Washington to pursue 988 crisis-diversion MOU with Compass Health to reduce 911 load
Summary
Council workshop members moved the Compass Health 988 crisis-diversion memorandum of understanding to the city council for approval after staff said the program would transfer appropriate mental-health-related 911 calls to licensed clinicians at no cost to the city.
Washington city staff told the council workshop on Feb. 3 that the city plans to pursue a memorandum of understanding with Compass Health to route appropriate crisis calls to the provider’s 988 diversion team.
The item was presented as a crisis-diversion program that would “alleviate some of the stress that is put on first responders and the 911 system and the call takers regarding mental health,” and staff recommended forwarding the memorandum to the full council for final approval.
Why it matters: Staff said the service would allow communications staff to…
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