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Haysville to move utility billing to one-month lag over summer; customers will see phased billing-date change
Summary
City staff told the council May 12 that Haysville will transition utility billing to a month-behind cycle beginning with the July 1 bill and will phase the change by adding five days to billing periods each cycle so the city reaches a regular 30-day billing cycle by the Nov. 1 bill.
HAYSVILLE, Kan. — The City of Haysville will transition its utility billing schedule to a month-behind model over several billing cycles, city staff told the council on May 12.
City Clerk (unnamed) said the transition begins with the July 1 bill. To move from the current schedule to a one-month lag, staff will add five days to each billing period over several cycles so that by the Nov. 1 bill customers will be on a regular 30-day billing cycle that is one month behind usage.
Staff explained the change is intended to help customers and staff identify higher-than-normal usage and leaks earlier. Under the existing schedule the clerk said bills can reflect two months of usage, which makes it harder for residents to recall activity such as visitors or to spot leaks quickly.
The clerk said the June 1 bill (issued under the prior schedule) covers a multiweek usage period and that the phased change will cause some bills to increase modestly because the measured usage window is being adjusted during the transition. The city emphasized water usage is the smallest portion of a typical bill and that the change should not cause large bill shocks for most customers.
The council did not alter the schedule and the clerk said staff would proceed with the phased changes and notify customers of the schedule change and its timing.
