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TXDMV internal audit finds gaps in fleet data and maintenance records; charter updated and approved
Summary
Internal Audit reported inconsistencies in fleet recordkeeping and some delayed preventative maintenance; the board approved an updated internal audit charter to align with professional standards and Texas law.
The TXDMV Internal Audit Division reported results of a fleet management audit and a quality‑assurance advisory for the Consumer Relations Division, and requested board approval of an updated internal audit charter.
Why it matters: The audit identified documentation and process weaknesses that could affect vehicle tracking, chargebacks and maintenance scheduling; the board approved an updated charter to strengthen audit authority and risk‑based planning.
Internal Audit Director Jason Gonzalez summarized the fleet management audit. The audit reviewed the department's fleet records and vehicle maintenance for a sample of vehicles, conducted site visits at regional service centers, and surveyed fleet drivers. Strengths included use of technology for monitoring and strong collaboration across divisions. Areas for improvement included inconsistent documentation of vehicle inventory data (asset names, assigned locations and odometer readings) and gaps in recordkeeping at several sites. The audit found preventative maintenance was performed for many vehicles but not always within scheduled time frames; in the review of 67 fleet vehicles, 54 vehicles met the maintenance criteria the auditors checked.
Internal Audit made recommendations to formalize written policies and procedures that reflect current practice, to make fuller use of existing fleet management systems for tracking and reporting, and to ensure vehicles are maintained and branded as required. The board then considered and unanimously approved an update to the Internal Audit Charter to incorporate the Institute of Internal Auditors' updated global standards and Texas Government Code language requiring a risk‑based annual audit plan.
The audit team also completed a quality‑assurance advisory for the Consumer Relations Division and reported that work is in the reporting phase; management responses were pending. The internal audit division said management has implemented 27 prior audit recommendations and that 14 recommendations remain open and under monitoring.
