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St. Louis County recognizes graduates of 9-1-1 dispatcher academy
Summary
County officials recognized seven graduates of the county's Public Safety Dispatcher Academy and described their training and next steps.
St. Louis County officials on April 29 recognized seven graduates from the county's Public Safety Dispatcher Academy and described the academy's training schedule and on-the-job mentorship.
Councilman Harder introduced the graduates and invited the Bureau of Communications's new director, Veronica Claiborne, and training coordinator Jason Mazur to present the class. Mazur said the cohort, Class 24 of the dispatcher academy, began March 10 and graduated April 24 after seven weeks of formal instruction. He said graduates will complete about 12 additional weeks of on-the-job training paired with experienced staff before working independently.
Mazur introduced the individual graduates as Erin Johnson, Kristen Pruiser, Nadia Felder, Dominique Birch, Catherine Spinks, Haley Rogers and Logan Boughton. He noted that Catherine Spinks scored over 94% on the final assessment and was the top scorer in the class. Claiborne and Mazur described the program as ongoing and said graduates will continue supervised training on the dispatch floor.
Why it matters: Dispatchers are a frontline public-safety function; training and supervised field mentoring are standard practice to ensure new dispatchers are prepared to handle emergency calls and coordinate responses.
