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County officials say DFAB cleared backlog, improved SNAP timeliness but recertifications remain a challenge
Summary
Director Ramos said DFAB eliminated a backlog of about 16,000 welfare applications and raised SNAP timeliness from under 20% to roughly 55–60% by December 2024, but said recertifications remain a weak point.
Director Ramos told the board the Division of Family Assistance and Benefits (DFAB) made measurable gains in 2024 on timeliness and backlog while continuing to manage very high ongoing demand for benefits.
Ramos said SNAP (food-stamp) timeliness improved from below 20% in late 2023 to about 55–60% by December 2024. The department eliminated a backlog of roughly 16,000 new applications during 2024, he said,…
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