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Utility board recommends four‑week waiver of late fees and shutoffs after cold weather billing spikes
Summary
The city’s utility board recommended waiving late fees and shutoffs for four weeks for February billing to help residents affected by recent cold weather and delayed meter readings.
Fulton’s utility board recommended that the city waive shutoffs and late fees for four weeks to help residents affected by recent cold-weather billing spikes and delayed meter readings.
Why it matters: Several council members and staff said cold weather increased household heating usage and the city missed some meter readings, producing higher-than-normal bills. The temporary waiver is intended to give residents time to catch up and to reduce immediate financial strain.
Councilwoman Nelson, reporting from the utility board, said the recommendation covers the February billing cycle and that the city will publish guidance and outreach over the next 24–48 hours. She urged residents who need further help to contact the utility department for assistance and noted community partners (CMCAserve) offer utility assistance programs.
Ending: The waiver recommendation will be implemented by city administration and communicated publicly; additional assistance programs and levelized billing options will be promoted to residents.
