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Warrensburg staff outline solid waste rollout: preview bills, cart delivery and March 1 pickup start
Summary
City staff described the schedule and public outreach for a new solid waste contract: preview billing with a $0 balance, cart deliveries beginning Feb. 18 and service (with a $31 charge) starting March 1; staff warned residents of likely initial service issues and said a change order to the contract will be brought to the next council meeting.
City staff provided a detailed update on the rollout of Warrensburg’s new solid waste service during the Feb. 11 council meeting, including billing, cart delivery and the start of pickup service.
A community development staff member who presented the item said the city has distributed frequently asked questions and zone‑specific notices on bills and by email. For four weeks, residents will receive a preview bill showing a $0 balance with the new solid waste charge listed; the speaker said those preview bills should draw attention before the first billed charge is mailed.
“Monday is the holiday. Tuesday, February 18, cards [carts] will start being delivered,” the staff member said. She said delivery will take several days and that staff and the vendor will troubleshoot issues before pickup begins. “Pickup begins on March 1,” she said, adding there will be a week of extra time to work through delivery or service problems before regular collection starts.
The presenter said the first full bills will include a $31 solid waste charge and that residents will see separate trucks for trash, recycling and yard waste over the course of a single day. She also noted about 30 residents have requested assistance because they are physically unable to handle a cart.
Staff warned council to expect an increase in phone calls and walk‑ins during the delivery and early service period and said they are preparing a media campaign and online resources. The presenter also said staff expect to ask council at the next meeting to approve a single change order to the contract that will make two or three items consistent now that the service is operating in practice.
Council members and members of the public asked clarifying questions about pickup sequencing, assistance for residents unable to handle carts and the planned timeline for change orders and troubleshooting. Staff said they will use a dedicated solid waste phone line and email for billing questions and that Constable Sanitation will run the pickups.
