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Tollway committee backs 9-month, $240,000 sole-source SMS contract to maintain customer texting service

3724062 · May 15, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The committee recommended a sole-source, nine-month contract with Grama Design Services to continue SMS/texting communications after a state master contract with AT&T ended; the request covers continuity while a successor contract is procured and serves about 2.4 million opted-in customers.

On May 15, 2025, the Toll Highway Authority Technology and Operations Committee recommended placement on the full-board agenda of a sole-source business-systems contract with Grama Design Services to provide short-message-service (SMS) texting for Tollway customer communications.

Michael…

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