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Burlington creates meter-to-cash team to prevent billing errors, approves two positions
Summary
The Board of Finance unanimously approved a personnel reorganization to create a meter-to-cash team in Water Resources, repurposing one position and adding one new position to address past billing errors and support an incremental smart-meter rollout.
The Burlington City Board of Finance on Feb. 18 approved a personnel reorganization to create a dedicated "meter-to-cash" team in the Water Resources division. The change repurposes one existing position and adds one additional position; the reorganization was budgeted and discussed during the 2025 budget presentation, officials said.
Presenters said the team will centralize billing, meter…
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