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Home‑care providers tell committee EVV rollout and claims denials are threatening services

3717516 · May 15, 2025
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Summary

Home-care providers and industry consultants said Ohio's electronic visit verification (EVV) implementation and premature claims denials are causing payment delays, forcing some providers to drop Medicaid patients and threatening service continuity.

Home‑care providers told the Senate Medicaid subcommittee that Ohio's phased EVV (electronic visit verification) rollout, combined with new claims edits and denials, is producing payment disruptions that threaten provider viability and patient access.

Kimberly King, chief operating officer of Home Care Network and acting treasurer for the Ohio Council for Home Care and Hospice, described multiple operational…

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