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Home‑care providers and vendors tell Senate panel EVV rollout and claim denials threaten services
Summary
Home‑care operators and an EVV consultant told the Medicaid subcommittee that the state's Electronic Visit Verification rollout and premature claims denials are causing payment delays, revenue losses and provider exits, and asked lawmakers for technical fixes and a delay of denials until system problems are resolved.
Providers and a national consultant warned the Senate Medicaid subcommittee that Ohio's Electronic Visit Verification (EVV) implementation has produced system errors, surprise claims denials and payment interruptions that are jeopardizing home‑ and community‑based services.
Kimberly King, acting COO of Home Care Network and acting treasurer of the Ohio Council for Home Care and Hospice, told the panel that a provider survey from her organization found more than 260,000 visits and 5,800 patients affected and that only about 1 in 13…
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